Return & Refund

We aim to ensure a smooth shopping experience. If you're not satisfied with your purchase, you may return the product under the following conditions:

Eligibility for Return:

• Item is damaged, defective, or not as ordered

• Return requested within 15 days of delivery

• Product must be unused, unopened, and in original packaging with invoice and tags

Return Process:

• Inspect the package upon delivery; if damaged, refuse delivery and contact us immediately

• Call/WhatsApp: 7506726606 | Email: response@pranda.co.in

• Promotional items must be returned with free gifts (if any)

Refunds:

• Refunds processed within 10 business days upon inspection

• Amount credited to the original payment method

• No return on promotional/discounted items

For any queries, reach out to our support team.